Here at Perfect Stay Supplies we offer a 14 day money back guarantee if your order is either faulty or has been sent incorrectly to your invoice.

All we ask is that you telephone us on +44(0)1425 622130 and we can arrange the return or exchange for you.

Depending on the item being returned we will either arrange a collection by our courier or send you a prepaid envelope for you to post the item back from your local post box.

If you are reporting a return to the amount of over £100 then a handling fee of 20% payable up front before we can issue a full refund and arrange a collection of the items.